SEND and inclusion policy
At PGL we are continually working to enable all guests to enjoy the many benefits of our camps and are passionate about giving every child the best experience possible.
If your child has additional requirements, we will be pleased to discuss this with you prior to booking a Kids’ Camp. We ask that you provide us with as much information as possible to ensure we can make a fair & thorough assessment of service provision and to also identify appropriate resources in relation to access, camp programming, successful participation and the health and safety of our guests.
Our customer service team are happy to discuss any queries with you. Please call our team on 0333 321 2114 or request a callback and we will aim to respond within 3 working days.
Further information
Our Essential Guest Information Form, required to be completed by a legal parent or guardian of each child travelling with us at point of booking, is a comprehensive questionnaire that enables us to best understand every child’s needs whilst staying at our centres.
If your child is travelling as part of a school or youth group you will be provided with a form by the party leader and there we kindly as you to refer to them in the first instance.
If our Kids’ Camps are not suitable for your child then you may consider one of our PGL Family Adventures where you/a carer can travel with them. Please call our team on 0333 321 2114 for more information.
