Booking with PGL

Making a booking couldn’t be simpler. Our Kids’ Camps are available to search for and book online. Our friendly and helpful sales and customer service advisors are also available over the phone if you would prefer to speak to someone to assist with your booking or any questions you may have.

Please note: we cannot accept bookings for camps travelling less than 3 days prior to the travel date online or over the phone.

Don’t forget to add AdventureFlex to your booking for better peace of mind on unforeseen amendments and cancellations.

Please note that Birthday Parties are not available to book online – for any enquiries please contact our team on 0333 321 2114 or via email at [email protected].

Whether booking online or over the phone, our booking process is easy and straightforward.

At the time of making your reservation you will need to provide a name and date of birth for each guest travelling on your booking and agree to completing all mandatory paperwork for your booked trip/s. You will also need to confirm that each guest is able to take care of their own basic personal care in order to proceed with them on your reservation. If you are booking on behalf of another parent/guardian you will need to provide a name, contact email address and telephone number for them, in order for us to collect relevant pre-arrival information about their child ahead of their stay. For more information about booking for guests with additional needs please click here.

After your initial booking each parent/guardian will be sent a link to our Essential Guest Information Form via email. In order for your booking to go ahead it is mandatory we have this information for each guest within 3 days. 6 weeks ahead of your child’s visit we will ask you to review this information again and you will have the opportunity to make any changes necessary. Within this form we collect information on dietary and medical requirements and ask some questions about your child which will enable our team to give them the best experience at their PGL Kids’ Camp. All parents/guardians will need to set up an online MyPGL account to access the Essential Guest Information Form and your essential information booklet. This booklet contains a full packing list, arrival and departure times and centre information.

Got some questions about MyPGL? Find a list of handy FAQs here 

For bookings over the phone 12 weeks or more ahead of your travel date we are able to accept a £65 non-refundable deposit per person, paid by credit/debit card, BACs or Childcare Vouchers to secure your reservation. Please note that if you are booking online, we are unable to accept deposit payments and therefore require full payment at the time of booking.

Deposits of the following amount will be due, and are considered to form part of all bookings made:

• £65.00 per child, per camp

Once a payment has been received, you will receive a booking confirmation and an invoice into your MyPGL account. This will detail exactly what has been booked, any optional extras and next steps in your PGL adventure. In the case of telephone bookings, you will need to pay the full balance 12 weeks prior to departure which can be done by calling our team on 0333 321 2114

• Debit card/credit card – we accept all major debit and credit cards with the exception of American Express.
• Childcare Vouchers
• Tax Free Childcare

For details of booking from outside of the UK please click here.